Privacy Policy

PRIVACY NOTICE
Last updated January 16, 2026

This Privacy Notice for 1001 3rd Street LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at https://maisontwentyseven.com or any website of ours that links to this Privacy Notice

Download and use our mobile application, our Facebook application, or any other application of ours that links to this Privacy Notice

Use Maison Twenty Seven, a luxury hotel that provides hospitality lodging services, including residences, event spaces, and food and beverage offerings

KEY POINTS SUMMARY

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below to find the section you are looking for.

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

Do we collect any information from third parties?
We do not collect any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe?
We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100 percent secure, so we cannot promise or guarantee absolute security.

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO NOT TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

  1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. This may include:

Names
Phone numbers
Email addresses
Mailing addresses
Usernames
Passwords
Contact or authentication data
Debit or credit card numbers
Billing addresses

Sensitive Information
We do not process sensitive information.

Payment Data
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by third-party payment processors.

Social Media Login Data
If you register using a social media account such as Facebook or X, we may collect certain profile information from the social media provider.

Application Data

Mobile Device Data
We automatically collect device information such as device ID, model, manufacturer, operating system, browser type, IP address, and mobile carrier.

Push Notifications
We may request to send push notifications related to your account or application features. You can opt out through your device settings.

Information Automatically Collected

In Short: Some information is collected automatically when you visit our Services.

This may include IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and usage data.

Log and Usage Data
Device Data
Location Data

  1. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services.

We process your personal information to:

Facilitate account creation and authentication
Deliver services to users
Respond to inquiries and provide support
Send administrative information
Fulfill and manage orders
Enable user-to-user communications
Protect vital interests

  1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process personal information when we have a valid legal basis.

If you are located in the EU or UK, we rely on:

Consent
Performance of a contract
Legal obligations
Vital interests

If you are located in Canada, we may process your information based on express or implied consent.

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with certain third parties.

This includes:

Data storage service providers
Data analytics services
Payment processors
Website hosting service providers

Business Transfers
We may share information during a merger, sale, or acquisition.

Google Maps Platform APIs
We may share information to estimate location.

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar technologies.

We may use cookies, pixels, and web beacons to collect information when you interact with our Services.

Google Analytics
You may opt out at https://tools.google.com/dlpage/gaoptout

  1. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: Yes, we offer AI-powered products and tools.

We provide AI features through third-party service providers, including SAP Leonardo. Your input and personal information may be processed by these providers.

  1. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: We may access certain information if you use social logins.

This may include name, email address, friends list, and profile picture.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep information only as long as necessary.

No purpose requires retention longer than twelve (12) months after account inactivity, unless required by law.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use organizational and technical security measures.

However, no transmission over the internet is completely secure.

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under 18.

If such data is discovered, we will delete it. Contact unsubscribe@maisontwentyseven.com if you believe this has occurred.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may have rights depending on your location.

These may include:

Right to access your personal information
Right to request correction or deletion
Right to withdraw consent
Right to unsubscribe from marketing communications

  1. CONTROLS FOR DO NOT TRACK FEATURES

We do not respond to DNT signals but honor Global Privacy Control signals as valid opt-out requests.

  1. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Residents of certain states may have additional rights.

Categories of Personal Information Collected in the Past 12 Months:

Identifiers (YES)
Commercial information (YES)
Geolocation data (YES)
Sensory information (YES)
Professional or employment information (YES)

We have not sold or shared personal information for commercial purposes in the past twelve months.

  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, this notice may be updated.

The revised date will be reflected at the top of this notice.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: unsubscribe@maisontwentyseven.com

Mail:
1001 3rd Street LLC
1001 3rd Street
Santa Monica, CA 90403-3720
United States

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request access, correction, or deletion of your personal information by submitting a data subject access request in accordance with applicable laws.

By providing your phone number you agree to receive 5-8 informational text messages from Maison Twenty Seven regarding updates to your reservation and essential information. Consent is not a condition of purchase. Message frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to cancel